MICS provides maintenance and Support Services on Hitachi storage systems across Europe


MICS provides, after the manufacturer’s warranty, on-site support and telephone support throughout Europe on Hitachi storage equipment distributed by HDS, and Hitachi rebranded HP and SUN / StorageTek / Oracle products.
With a diagnostic system and remote maintenance providing 24/7 monitoring, MICS brings you a tailored service by highly qualified engineers with over 25 years’ experience.

Over 25 years of experience

MICS is the only European Service company exclusively specialised in support of Hitachi storage products

Remote maintenance

Our exclusive remote maintenance solution performs real-time monitoring of your equipment and alert MICS when an incident occurs

Substantial savings

A very competitive price associated with lengthening the life of your equipment will realize significant savings for your company

Heart of our business:
The Hitachi Maintenance

MICS provides you on-site and phone support after manufacturer’s warranty with a remote maintenance system including 24/7 monitoring and remote diagnostics

  • European coverage
  • Telephone support 24/7
  • Sending an engineer on site with parts (Fly & Fix)

The Equipments

MICS maintain the complete storage list of Equipment below :

HDS : VSP-G, VSP, USP-V, USP-VM, USP, NSC55, HUS110, HUS130, HUS150, HUS-VM, 9910, 9960, 9970V, 9980V, AMS200, AMS500, AMS1000, AMS2100, AMS2300, AMS2500, 9530V, 9570V, 9580V, 9585V

HP : XP256, XP512, XP1024, XP10000, XP12000, XP20000, XP24000, P9500, XP7

SUN/StorageTek : SE9985, SE9985V, SE99ç0, SE9990V

END OF SERVICE LIFE NOTICE for USP-V USP-VM XP20000 XP24000 on 30/09/2016 !

Hitachi and HP announced end of life on USP-V, USP-VM and XP20000, XP24000 as of 30/09/2016.
To ensure proper functioning and maintenance of your data storage equipment, contact MICS to inquire about our maintenance and repair contract options. This will avoid any service interruptions and unplanned downtime after your original manufacturer’s warranty expires.

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